Cancellation Policy

No Problem Booking Policy

When you book online or call our office in Lethe to reserve, we have a No Problem 24 hour booking policy. Outside of 24 hrs from your tour you can reschedule due to weather or anything else that arises on your vacation. There is no fee for this service, but there are no refunds, as we have incurred costs to open and staff the course at that point. Cancellations outside of 24 hours will incur a $10 per person administration fee.

Weather Cancellations/Delays

We zip in most weather conditions and will make every effort to complete your tour as planned, but we may have to suspend a tour due to lightning or high winds. We do not offer refunds for partially completed tours due to weather cancellations, but you are welcome to come back another day on a "rain check" and take the tour from beginning to end. Please dress for the elements and have a case for your camera.